District Staff Officer – Communication Services

Douglas Hoffman, DSO-CS 5NR

Richard Taylor ADSO-CS Technical
William Fithian ADSO-CS Aviation
Auxiliarist performing a computer lookup

Usual Disclaimer:  The Communication Services web pages are for informational purposes only. Contact the DSO-CS for information and questions.

We have put together a number of TIPS to assist the Auxiliarist in various areas of computer usage.  Below you will find the various links to those items for your review.

Maintaining WOW based websites How do you update, start, or maintain a WOW based website? The Users Guide is a must read document on the fundamentals on the WOW websites.

Another helpful guide is the Quick Guide
and the Smart Tags Guide


Email Guidelines One problem with email is missed signals – the written message doesn’t come with facial expressions or gestures that you would get in a face-to-face meeting, and there’s no tone of voice to interpret as you could over the telephone. A great deal of human communication comes from these non-verbal signals and traditionally they help to make the message more clear..  The following tips should help you avoid some of the pitfalls.


Flotilla Finder – Using
the correct zip code for Flotillas
The Flotilla Finder is an excellent method for potential members to find a nearby flotilla.  Unfortunately, the current zip code listing for many flotillas may be based on an older program.  Flotillas may update to the correct zip code and latitude/longitude of their current meeting location.  All this can be done within Aux Directory at https://auxofficer.cgaux.org/auxoff/signin4.php

To do this, first determine the zip code for the flotilla meeting location. Use a site to enter zip code for latitude/longitude, such as http://www.zipinfo.com/search/zipcode.htm.  Then in Aux Directory, scroll down to district, open, then to flotilla, and open “Unit Info”.  The Flotilla Commander (FC), Vice Flotilla Commander (VFC), or FSO-CS, will have an edit button to open.  Meeting location, time, zip code, and latitude/longitude may be edited.


Website Maintenance Part 1 The main goal for this Website Maintenance procedure is to reduce the temporary statistic files that collect in cPanel. The sites that may still be using CPanel are the legacy (pre-WOW) sites hosted by National. Over time if not removed and maintained the space these temporary files consume on each site is usually Mega Bytes. When a website is over quota it can usually be solved by removing these Temporary Files from cPanel. It would be good practice for CS Officers to perform this procedure at least as a quarterly maintenance routine.

This procedure only applies to the websites that have cPanel installed, including those that are hosted on the AIRS (Auxiliary Internet Resources Site) web server.


The Communication Services program is aimed at the improvement of internal Auxiliary communications by utilizing technology to facilitate the relay of information between Auxiliary members up and down the Auxiliary Chain of Leadership and Management.  Below you will find various links that will assist you in your Communications Services Staff Officer position.

Auxiliary Internet Resources Site (AIRS)
Classic Website Information
WOW Website Information
WOW Platform Manual
5NR WOW Presentation
I Dept Information Technology (CS/IS)
CS How To Library
AUX-04 Technology C-School

W3 Web Page Validation Checker
WDG Website Validation Checker

Most reports and documents on the 5NR website are Adobe Acrobat (.pdf) files.  You will need the Adobe Acrobat Reader to read or print the documents.  To save the documents to your computer, right-click the link and select “save target as…” (Internet Explorer) or “save link as…” (Netscape).

Even if you already have Adobe Acrobat Reader, you should make sure you have the latest version.

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